Luna Cha
The most teas in LunaCha tea shop are popular Chinese teas which have established their reputation over decades or even hundreds years in China. Our high quality loose leaf teas are directly imported from China, some are tea farm direct. Please take a close look at the item detail about the information of each tea before making your order. Also compare the differences before decide which to try. If you have surfed our store, you probably have noticed that we price differently for some same type of teas. The major factor that affecting the price is the differences of the origin and of course the quality.
We are unlike other tea shops that not clearly provide much tea information such as harvest time, or production time. The picking time of tea is most significant tag to understand the quality of tea you buy online. As Tie Guan Yin tea, the super grade of spring tea is absolutely different to the super grade of autumn tea. As well as Dragon Well (longjing) green tea, mostly harvested in spring time, is classified and graded by MingQian (before Clear Bright) and YuQian (before Grain Rain). Finest quality green tea is usually harvested in MingQian. If you never heard of these words please visit our blog. It will help you to understand more. Also we are unlike other tea shops who charges over $10-20 for their expedited shipping that even takes over 10 business days from oversea, or pay less shipping and wait forever. We are looking to satisfy every customer, making every customer happy experience with us. Please talk to us for any dissatisfaction.
We provide the brewing guide on every product page to instruct you the best way to brew tea for best result. Comparing to other tea shops, with us, you pay the same level of price, but get better quality of tea. Please do not doubt the quality of our affordable priced tea. We are not looking into profit at the beginning, but reputation. Please spend a little of your valuable time to share your tasting experience with us by leaving your review to the tea you purchased. We appreciate your time! And enjoy your tea.
Check out our blog to learn more about Chinese tea!
For shipping & return information, please click on it!
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Is there a restocking fee for returns?No, There is no restocking fee for returns.
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Do you ship to other countries outside United States?Well, we only ship to United States and Canada regions. For Canada regions, flat shipping rate will be $15.99 per order, and free shipping for order over $99. All custom fees or taxes will be on buyer's responsibility.
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How quick do you ship?We take 1- 2 business days for handling. The order will be shipped by USPS which usually takes 2-5 business days within the United States.
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Can I use two promotion codes for one purchase?Sorry, you currently can only use one promotion code per purchase. Promotion code can not be stacked. If you have more promotion codes, please use the one discounts most to your order.
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How much is shipping cost within the United States?We offer free shipping for order over $39.99 and $2.99 flat rate shipping fee for any order less than $39.99. Please take notice of that we frequently offer free-shipping or other promotions on holidays. Sign up our Newsletter for newest promotion updates.
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Can I return the tea and get refund if I don't like it?Yes, but you have to follow our policy. Please read the shipping and return page carefully.
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Is this website safe to make a payment?Yes, this is SSL verified website which is safe to make payments.
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Can I cancel my order if I change my mind?Yes, any order not leaving our warehouse can be cancelled. However, there is a percentage of credit card processing fee that cannot be refunded. Please read our RETURN & REFUND.
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Why is the item price changing sometimes?The item price flows sometimes due to the exchange rate of Chinese RMB to USD.
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What payment do you take?We currently take credit cards or PayPal.
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Are the photos on the product pages taken from actual items?Yes, they are taken from actual items. What you see on the photo is exactly the item looks like. There could be slightly difference on the color due to matter of photography lighting.
FREE SHIPPING order over $39.99
Flat Rate $2.99